Terms of Service

Effective 9 November 2026. These terms apply to website and care services provided by FaexDev (Fernando Villafane), operating from Lima, Peru, to the client named in the written proposal. The proposal and its plan scope are part of our agreement.

Project scope and revisions

The written proposal and plan table set the binding scope. Basic ($399) covers one page with up to six sections. Standard ($599) covers up to five pages total. Ecommerce ($999) covers up to five information pages plus shop, cart, checkout and account, with 20 products entered by us. Further product entry costs $40 per batch of 100.

Each build includes two revision rounds. Please send one consolidated set of feedback per round. A third or later round costs $40 per round. Work beyond the agreed scope requires a separate quote.

Content and delivery

The delivery timeline starts only after kickoff and receipt of all required text, logo, images and access. Ecommerce also requires working payment gateway credentials. Late content shifts the start and delivery dates; it does not increase our agreed labour commitment. The client supplies and is responsible for the rights to materials they provide.

Payment, ownership and domain

For a project paid in stages, a 50% deposit starts work and the balance is due on delivery. Where the proposal uses Website as a Service (WaaS), the client pays the stated setup fee and 12 monthly payments. The website transfers to the client after month 12 and full payment. Intellectual property in our project deliverables transfers only after final payment. Third-party software and licensed assets remain subject to their own licences.

We register the domain in the client’s name. The client owns it from day one, and we disclose its renewal cost at purchase.

Warranty and ongoing care

For 60 days after launch, we correct defects in the agreed deliverables without charge. New features, changed requirements and further revisions are not warranty defects. After the warranty, changes are quoted separately or handled under an active Care plan.

Care and Care Plus are billed monthly in advance, with 30 days’ cancellation notice. Their monthly hour allowances are 10 and 25 hours respectively; unused hours do not roll over. Overtime is $18/hour for Care and $15/hour for Care Plus. The minimum terms are three months for Care and six months for Care Plus. See the written Care proposal for included tasks and hosting.

Excluded services

Copywriting, photography, logo design, multilingual work, paid plugin licences, ERP or inventory integration, ad spend management and third-party integrations are quoted separately unless the proposal expressly includes them.

Liability and disputes

To the extent permitted by law, FaexDev’s total liability for a project is limited to the fees the client paid for that project. Peruvian law governs this agreement, and disputes are submitted to the courts of Lima, Peru.

Questions? Email [email protected]. See our Refund and Cancellation Policy and Support Commitments.